PRC Direct Reviews

Having been in the industry for over 40 years, PRC Direct become one of the largest UK retailers. It specialises in retailing quality electronics from a line of top brands.

PRC Direct Reviews
Image credit:

Based on the data from Companies Hours, Its legal name is PRC HI-FI & VIDEO LIMITED, located in Essex and London. Furthermore, it was established with one main mission to offer quality products from remarkable brands with low prices and excellent customer service.

It has earned numerous awards in its long history. Also, to boost its credibility, this online retailer is also a member of EURONICS and RETRA. No wonder it has over 7.7K Instagram followers and 5.5K Facebook followers.

Most of you may have no worries when purchasing an electronic from this retailer since its age is pretty credible. However, electronics are not a cheap investment, so it’s no harm to gather more information before purchasing. Thus, keep scouring our PRC Direct review!

Why PRC Direct?

One of the key features that set PRC Direct apart is its extensive experience spanning decades in the electronic retailing industry. Not only that, it also has a wide selection of authorized products from top-notch brands.

In addition, this award-winning authorized UK dealer has over 11.1K of customer reviews. Its excellent products and service also lead them to win several awards:

  • Independent Business Awards 2011 & 2012
  • Samsung Dealer of The Year 2010
  • Your Docklands & City Business Awards 2011
  • The National Business Awards with Orange
  • Etc

Mainly, the reason why people like this store is how it offers the lowest price. So, when you purchase from this company, you can fully leverage the price promise, free shipping, 14 days return policy, and manufacturer’s 5-year warranty.

What's On PRC Direct

PRC Direct is an authorised retailer that offers electronic products. This company is a specialist in home entertainment and appliances specialist. So whether you demand an extra wide TV or even juicers, it got all covered.

This retailer also filled its collection with trusted brands and quality products. Hence, no worries about the quality since it has gathered all the best ones. To get an insight into what it offers, check the product collection below:

TV & Entertainment Televisions, Projection, Soundbar Systems, Blu-Ray, Accessories, Electric Scooters & Skates, etc
AV & HiFi Home Audio, Home Cinema, Portable Audio, Headphones, etc
Appliances Cooking, Dishwashers, Fans, Air Purifiers, Laundry, Refrigeration, Kitchen Sinks, Taps, etc
Small Appliances  Floorcare, Blenders, Juicers, Food Processing, Mixers, Coffee & Tea Makers, Toasters, etc 
Rangemaster Built-in Appliances, Hoods, Splashbacks, etc

This one-stop store also covers brands like Samsung, Sharp, Alphason, Beko, LG, Optoma, Vivanco and many more. Well, it truly represents the one-stop store, right? Next up, let’s dig deeper into its collection to see what you can find in this store.

PRC Direct TV Reviews

PRC Direct Television collections are pretty complete that comes in various range. Here, you can discover the perfect TV that fits your lifestyle. What’s more, the TVs boast attractive modern design with cutting-edge technology.

PRC Direct TV Reviews
Image credit:

Not only that, it covers various ranges from 32″ all the way up to 120″. The collection also encompasses HD, 4K, 8K, OLED, QLED, and laser TV. So, choose from the moderate one to the most crystal clear one.

Additionally, you can find several brands like Alwa, Hisense, LG, Linsar, Panasonic, Samsung, and Sharp. Most of the items are covered with a 5-year manufacturer warranty to ensure quality.

Best-Selling TV

Overall, it’s the best place to find the right TV for your needs that comes at the most affordable price. For the price, you can find its TVs range from £179-£24,999!

PRC Direct Audio Visual And Hi-Fi Reviews

Want to enhance your home entertainment immersion? Then, check PRC Direct Audio Visual and Hi-Fi Collection. You’ll browse a wide selection of quality products to upgrade your entertainment with better audio.

PRC Direct Audio Visual And Hi-Fi Reviews
Image credit:

Whether you need headphones for personal use or a wireless high-power audio system, it can be the best stop. So, this collection will include turntables, a Hi-Fi system, subwoofers, speakers and headphones. 

Moreover, it provides a range of renowned brands such as Denon, Panasonic, Sony, Bowers & Wilkins, Yamaha and LG. The products also come with features packed designs like Bluetooth connection or even Dolby system.

Best-Selling AV and Hi-Fi

With its expansive collection, there’s no way you won’t find any audio and visual system that meet your needs. Thus, scour its collection with costs ranging from £14.95 to £999!

PRC Direct Pricing

PRC Direct is a well-known retail brand whose main selling point is its freaking affordable pricing. So absolutely, its price list is affordable with various promotions that it offers. Below is the price range of its products collections:

PRC Direct Price List

TV & Entertainment £7.99-£24,999
AV & Hi-Fi £14.95-£999
Appliances £6,169-£35
Small Appliances:  £14.95-£1,899
Rangemaster £79-£3,999

The pricing varies depending on the products that you purchase. However, this brand has many perks that allow you the best deals. Down below are several savings:

  • Free shipping for standard delivery
  • Join the email list for the latest notifications and discount code
  • Check the promotion page to find up to £300 off and other freebies

Additionally, if you find other places with lower prices, you can try price matching. Then, the company will try to match the price for you!

PRC Direct Customer Reviews

What Do Customers Think?

We’re well aware that electronic and home appliances are not cheap purchases. It costs high, and if you don’t know about the product’s quality, it would be a real deal breaker. That’s why many people are reluctant to purchase it online since you can’t see the product with your eye.

PRC Direct Customer Reviews
Image credit:

Fortunately, with decades of experience, this retail store has obtained thousands of customer reviews. Thus, it makes it easier to check how other customers experience. Moreover, it allows you to identify the online store’s strengths and weaknesses.

Based on Trustpilot, this review platform has collected 11,165 total testimonials with a 4.7/5 average rating. From that numbers, you can see how this store has customer satisfaction with nearly all customers. Down below is one of the happy PRC Direct reviews from customers:

PRC Direct is a spectacular company to do business with. I purchased a Bosch washing machine from them, and from start to finish, it was a pleasant experience. Furthermore, PRC Direct is a very professional company, and I highly recommend them. I believe this will continue in the future…

Despite the majority of positive reviews, we especially choose one negative review that is similar to the other. Here it’s one of the customer complaints:

The product was exactly what I wanted, and the price was excellent. Unfortunately, the original Kitchen Aid box had no packaging or description. Hence, the box had scratches on it. Extremely annoying, indeed. One simple plastic bag would have saved it.

After examining numerous reviews, most of them attest to the impeccable product quality and affordable prices. Not only that, it also has excellent customer service and fast delivery. However, several customers stated that the product’s shipping packaging needs to be improved.

Is PRC Direct Worth It?

Looking for the safest online home entertainment and appliances retailer? Then PRC Direct is worth considering. It has a wide selection of quality electronics and home appliances with the highest quality and ultimate performance.

Is PRC Direct Worth It?
Image credit:

Besides, details information and photos on the product page are great before making a purchase. As an authorized dealer with 40 years of existence, safety is unquestionable. On top of that, you’ll love how it has the lowest price with a price promise and a 5-year warranty guarantee.

PRC Direct Pros And Cons

Well, our PRC Direct review is pretty long. So, to aid your assessment, below is a summary of the pros and cons:


  • Award-winning authorised UK dealer
  • Wide selection of quality products
  • Features packed products with high technology
  • Low price with price matching promise
  • Excellent customer service
  • Free shipping
  • 5 year warranty
  • 14 days return policy
  • 11.1K customers testimonials


  • Need to improve the safety of delivery packaging.

PRC Direct Delivery Policy

PRC Direct delivers within the UK mainland, excluding the Scottish Highlands. In addition, certain items may be unavailable for specific areas due to the products’ size of fragile nature.

This electronic retail store offers standard, express, premium and Saturday shipping. The standard delivery will be eligible for free delivery with 5 to 7 working days of arrival time. Furthermore, other delivery service charges and ETA will be provided on the see basket page, depending on the location.

PRC Direct Returns

PRC Direct offers a 14-day return policy, which means you can file for a refund or exchange within a period. This return only applies to specific products in the perfect condition as they arrived that accompanies the original invoice.

Additionally,  your returns may be charged for 20% restocking fee for an item that has been opened. Regardless, you can contact customer service to start the return and discuss the issues for more information.

PRC Direct Contact Information

How To Contact

If you have any questions about any issues related to customer service, repairs or faulty goods, feel free to contact PRC Direct customer service. Its team will be available in Mon-Thu from 9:00 am- 6:00 pm via: 

Company Information

  • Company Number: 01483407
  • VAT Number: 250184388

Company Address

78-80 Cranbrook Road

Where To Buy

The best place to find its electronic collection is from the official website at Discover all its exclusive collections from remarkable brands. Plus, it also has service showrooms in Ilford and Basildon!


Frequently Asked Questions

While searching for PRC Direct review, another customer also had several related inquiries. Down below are some questions that you may be curious about.

Who owns PRC Direct?

This retail store is owned by PRC HI-FI & VIDEO LIMITED.

Is PRC Direct legit?

With authorised dealers with 40 years of experience, thousands of customer reviews and SSL certified website, this company is legit. Besides, it’s transparent about the company information and has been listed.

Is PRC Direct a good company?

Based on the information we’ve gathered in our reviews, we believe that it’s a good company.


All in all, our PRC Direct review has attached all necessary information about this company, including the customer reviews. We see why this brand can survive for such a long time due to its unwavering commitment to providing the best customer service.

You can also find a wide selection of authentic home entertainment and home appliances. Plus, all of them are at the lowest price. So, discover the best deals on genuine and quality electronics in PRC Direct!

Related Articles